How to Use MazDukan

1. Getting Started

Create Account

Visit the MazDukan login page and click "Start Free Trial". Enter your email address, create a strong password, and provide your business name. You will receive a confirmation email to verify your account.

Start Free Trial

All new accounts receive a 100-day free trial with unrestricted access to every feature. No credit card or payment information is required during the trial period.

Login

Use your registered email and password to log in on the mobile app or web platform. You can enable biometric authentication (fingerprint or face unlock) for faster access on supported devices.

Complete Business Profile

Go to Settings > Shop Profile and fill in your business name, GSTIN, address, and upload your business logo. This information will appear on invoices and receipts.

2. Dashboard Overview

The Dashboard is your command center. It provides a real-time summary of:

Today's sales and revenue
Total customers and outstanding credit (udhari)
Low-stock product alerts
Subscription status and expiry countdown
Quick-action buttons for common tasks

3. Business Profile Setup

Navigate to Settings > Shop Profile to configure:

Business Name: Your shop or company name.
GSTIN: Your 15-digit Goods and Services Tax Identification Number.
Address: Shop address printed on invoices.
Logo: Upload your business logo (PNG or JPG, max 2MB).
Preferences: Default GST rate, invoice prefix, currency format, and printer settings.

4. Product Management

Manage your entire catalogue from the Inventory module.

Add Product

Go to Inventory > Add Product. Enter the product name, category, purchase price, selling price, GST rate, and initial stock quantity. You can also assign a barcode.

Edit & Delete Product

Tap any product in the inventory list to edit its details. Use the delete option to remove discontinued products. Deletion is permanent and cannot be undone.

Barcode Setup

Assign existing barcodes or generate new ones. Use the built-in camera scanner to quickly capture barcode numbers during stock entry.

Inventory Tracking

Track stock levels in real time. Set reorder points to receive low-stock alerts before you run out.

Low Stock Alerts

Enable low-stock notifications in Settings > Notifications. You will receive alerts when product quantities fall below the configured threshold.

Products → Categories → Inventory → Barcode → Stock Management

5. Sales Management

Create Sale

Tap the "New Sale" button on the Dashboard or Billing screen. Search for products by name or scan their barcodes to add them to the cart.

Add Products

Products are added to the running bill. You can adjust quantities, remove items, and apply discounts per item or on the total bill.

Apply Discounts

Add a fixed-amount or percentage discount to the entire sale. Discounts are reflected in the invoice total and GST calculation.

Generate Invoice

Once all items are added, tap "Generate Invoice". The system calculates GST, totals, and formats a professional invoice with your business details.

Print Receipt

Connect a thermal printer via Bluetooth or USB in Settings > Printer Setup. You can also share the invoice as a PDF via WhatsApp or email.

Sales → Add Products → Discount → Invoice → Save

6. Customer Management

Add Customer

Go to Customers > Add Customer. Enter the customer's name and phone number. You can optionally import contacts from your device.

Purchase History

View a complete history of all purchases made by a customer, including dates, amounts, and payment methods.

Udhari (Credit)

Record credit sales by selecting "Udhari" as the payment method. The outstanding amount is tracked per customer and can be settled later.

Payment Reminders

Send automated or manual payment reminders to customers via WhatsApp. Configure reminder templates in Settings > Reminders.

Customer → Purchase History → Udhari → Reminder → Payment Collection

7. Supplier Management

Keep track of your suppliers under Suppliers > Add Supplier. Store supplier name, contact details, GSTIN, and purchase history. This helps you manage purchase orders, track pending deliveries, and reconcile payments efficiently.

8. UPI Payment Collection

Configure UPI ID

Go to Settings > Payment Collection and enter your business UPI ID (e.g., business@upi).

Upload Existing QR Code

If you already have a UPI QR code image, you can upload it to display on invoices and payment screens.

Generate Payment Requests

When creating a sale, select "UPI" as the payment method. The app generates a payment link and displays your QR code.

Share QR

Share the QR code image or payment link with customers via WhatsApp, SMS, or print.

Collect Payments

Once the customer pays, mark the invoice as paid. The payment status is recorded for reconciliation.

UPI → Configure → Upload QR → Generate Request → Share → Collect

9. Subscription Management

View and manage your subscription from Settings > Subscription.

Trial — 100-day free access. Upgrade before expiry to avoid interruption.
Active — Paid subscription in good standing. All features available.
Expired — Subscription lapsed. A 7-day grace period applies before features are suspended.
Suspended — Account suspended. Contact support to resolve billing or compliance issues.

You can upgrade, downgrade, or cancel your plan at any time. Cancellation takes effect at the end of the current billing cycle.

10. Cloud Synchronization

MazDukan automatically synchronises your data with the cloud to keep all your devices up to date.

Every 5 minutes: Subscription status and critical settings are synced.
Every 24 hours: Full business profile and inventory data are synced.

Important

Synchronisation must NEVER automatically log out users. Logout should occur only when:

The user manually logs out.
The authentication token expires.
The account is suspended by an administrator.
The account is disabled by the user or support team.

11. Barcode Scanner Guide

Use the built-in barcode scanner to speed up inventory entry and billing.

Ensure adequate lighting when scanning.
Hold the camera steady 10-15 cm from the barcode.
The scanner supports most common 1D and 2D barcode formats.
You can also manually enter barcode numbers if scanning fails.

12. Notifications and Reminders

Configure alerts in Settings > Notifications:

Low Stock Alerts: Notify when inventory falls below the threshold.
Payment Reminders: Schedule automated reminders for outstanding credit.
Subscription Reminders: Receive renewal notices before expiry.
Business Alerts: Daily sales summary and important updates.

13. Security Best Practices

Use a strong, unique password for your MazDukan account.
Enable biometric login if your device supports it.
Do not share your login credentials with employees.
Log out when using a shared or public device.
Keep your app updated to the latest version for security patches.

14. Troubleshooting

App Won't Sync

Check your internet connection. Ensure you are logged in with the correct account. If the issue persists, log out and log back in.

Printer Not Connecting

Verify that Bluetooth is enabled and the printer is in pairing mode. Go to Settings > Printer Setup and select your device from the list.

Invoice Not Generating

Ensure your business profile is complete (name, address, GSTIN). Check that all products in the cart have valid prices.

Forgot Password

Tap "Forgot Password?" on the login screen and enter your registered email. Follow the reset link sent to your inbox.

15. Frequently Asked Questions

What is MazDukan?

MazDukan is a digital marketplace solution for small and medium businesses in India. It provides smart billing, inventory management, customer tracking, staff management, and UPI payment collection.

Is MazDukan free?

New users receive a 100-day free trial with full access to all features. After the trial, a paid subscription is required to continue using the Service.

Does MazDukan work offline?

Yes. Core features such as billing and inventory management work offline. Data is automatically synchronised with the cloud when your device reconnects to the internet.

Can I use MazDukan on multiple devices?

Yes. Your data is stored in the cloud and can be accessed from any device by logging into your account.

How do I export my data?

You can export your business data in CSV, PDF, and Excel formats from within the App under Settings > Backup & Sync.

Is my data secure?

Yes. We use TLS 1.3 encryption for data in transit, AES-256 encryption at rest, and secure authentication. Your business data is never sold to third parties.

How do I contact support?

You can reach us via WhatsApp at +91 90280 02924, email at support@mazdukan.com, or through the Contact Support page on our website.

16. Contact Support

Need more help? Reach out to our support team:

MazDukan Support

WhatsApp: +91 90280 02924

Website: https://mazdukan.com

Email: support@mazdukan.com